The Agentic AI Platform for Insurance

Move beyond pilots with Acuence — accelerate ROI, ensure compliance, and scale with agentic AI across insurance workflows
Deploy AI in Insurance with Confidence
Deploy AI in Insurance with Confidence
Built-in compliance, measurable ROI, and zero guesswork. Finally, AI that works within insurance's unique constraints.
01
Multi-Agent Orchestration
Orchestrate advisor, compliance, policy, and knowledge agents working together across systems without silos.
02
Build,Run,Manage
Launch prebuilt agents in minutes, design custom ones, and iterate iterate on functionality—not infrastructure plumbing.
03
Compliance Ready for Insurance
Built on watsonx.governance with audit trails, bias monitoring, and regulatory documentation, configured for each client.
04
Audit + Real-Time Monitoring
Trace every conversation and monitor agent activity, errors, and performance in real time.
05
Model + Tool + Cloud Agnostic
Run any model, integrate any tool, designed to evolve with your AI strategy..
06
Insurance-First, Enterprise-Wide
Enterprise-wide reach: compliance, claims, procurement, HR — all on one platform.
The Core That Powers Agentic AI – Enterprise Ready
Built for insurance complexity. Designed for operational certainty.
Agentic AI Architecture
Not just retrieval: AI agents that understand context, apply rules, and take action
Intelligent Data Orchestration
Automated document processing and semantic retrieval, organized by carrier and context
Carrier Native Integration Layer
Prebuilt connectors for any infrastructure — PostgreSQL, DB2 to REST APIs
Operational AI Delivered
From pilots to production: Deploy, scale, and govern AI agents on enterprise infrastructure— with security, trust, and extensibility
Outcomes without Infrastructure Overhead
Managed infrastructure and pre-built pipelines eliminate setup friction—deploy insurance AI agents to production in weeks, not quarters.
Adapt and Pivot Without Lock-In
Choose your AI models. Evolve as AI tech and regulations change.
Accelerate Launch & Scale
Prebuilt orchestration pipelines reduce integration friction — cutting time-to-market and boosting ROI.
Security & Trust by Design
Encrypted & Isolated : Data is encrypted in transit and at rest, with strict tenant isolation to keep every client secure.
Zero-Trust Access
Every login and service call is verified, with least-privilege roles and MFA by default
Agentic Observability
Full visibility into AI agent decisions and behaviors, creating audit trails for compliance and governance
Governed by Design
watsonx.governance framework to govern models, apps and agents

Our Agent Catalogue

Start with pre-built agents or build your own
Compliance Navigator
Real-time guidance on suitability, best interest, and documentation requirements
Core Function
  • Guides producers through FINRA, NAIC, DOL, SEC compliance requirements
  • Instant answers on suitability, best interest, exchanges, rollovers, and withdrawals
Agent Productivity
Agent Productivity
Onboarding Companion
Transform new producers into confident sellers in days, not months
Core Function
  • Instant coaching that builds confidence and accelerates time-to-first-sale
  • Provides scenario-based training on products and objection handling techniques
Tax Assistant
Guide producers through tax concepts and IRS compliance for client conversations
Core Function
  • Explains tax treatment of withdrawals, RMDs, and retirement account distributions
  • Clarifies IRS compliance rules and when to engage tax professionals
Agent Productivity
Producer Companion
Your complete advisory intelligence in one conversation
Core Function
  • Orchestrates compliance, tax, education, and policy expertise to answer complex client scenarios instantly
  • Seamlessly coordinates specialized agents to deliver comprehensive guidance
Multi-Agent Orchestration
Voice-to-Case Management
Turns client and agent voice messages into structured cases automatically
Core Function
  • Extracts key information from call transcriptions and auto-creates prioritized cases"
  • Assigns cases to the appropriate associate for seamless handling
Servicing Excellence
Intelligent Case Triaging
Ensures every request reaches the right expert at the right time
Core Function
  • Analyzes and categorizes incoming requests across all channels by type and complexity
  • Prioritizes and routes cases based on customer sentiment and case details
Servicing Excellence
Application Intake & Validation
Validates applications for completeness, eliminating errors and accelerating processing
Core Function
  • Multi-layer validation checks completeness, logic, and state compliance
  • Identifies NIGO triggers and auto-generates correction requests
Servicing Excellence
Talk2Data
Ask questions in plain English, get instant data insights
Core Function
  • Converts plain English into executable SQL queries against your  database
  • Interprets results with expertise, delivering sales or policy holder data
Servicing Excellence
HR Companion
Empowers employees with instant HR answers and self-service
Core Function
  • Delivers instant answers on company policies and benefits
  • Enables employee self-service
Enterprise Excellence
Your AI agents, powered by your ecosystem
Acuence's AI agents seamlessly connect with your existing tools and platforms, automating workflows across your entire tech stack while maintaining enterprise-grade security and compliance
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Contact Us
240 Devonshire Street, Boston, MA 02110info@lifebridge.io
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